Respond to and follow up with leads automatically.

Targeted WhatsApp messaging, automated qualification, and follow-up — so no lead sits unattended.

— PROBLEM

The problem

Leads arrive on WhatsApp but aren't followed up consistently — messages get missed, responses are delayed, and interested prospects go cold waiting for a reply.

— WHO IT'S FOR

Businesses where WhatsApp is part of the sales process

Real estateRecruitmentEducationClinicsProfessional servicesB2B businesses

— WHAT SMV DOES

The system

Responds → qualifies → follows up → routes → books — so every inbound WhatsApp enquiry gets an immediate, consistent response, with human handoff exactly when it matters.

— HOW IT WORKS

The workflow

Incoming enquiryAutomated responseQualificationFollow-upHuman handoff

— WHAT IS AUTOMATED

Fully automated

WhatsApp messaging
Lead qualification
Automated follow-up
Routing
Notifications
Appointment workflows

— WHAT REMAINS HUMAN

Where a person stays in the loop

Closing the conversation once a lead is qualified and ready.
Handling complex questions that need real judgment.

— INTEGRATIONS

Tools & systems

WhatsApp Business / WAHACRMCalendar / booking tools

— RESULTS

WhatsApp Lead Workflow

Incoming enquiry → automated response → qualification → follow-up → human handoff. This is one of the systems already running inside SMV's own platform.

— PRICING

Pricing approach

Clear pricing with no hidden implementation fees. Each project is scoped around the workflow, complexity and level of ongoing management required. Start with a free Automation Assessment and we'll tell you honestly what it would take.

— GET STARTED

Ready to see it in action?

Get an Automation Assessment →